SERVICE
After-sales service
Our company has a rigorous technical training, professional experience and quality after-sales service team, so we have a complete set of pre-sales and after-sales service systems.
Our company always implements the modern marketing concept of "service is the extension of enterprise products", and insists on providing "all-round, thoughtful and professional" after-sales service to customers of all levels in our operations. To this end, we solemnly promise: after-sales service includes: technical training, technical consulting, maintenance services and user tracking services. We promise to provide product quality testing and equipment free after-sales service content:
1. The quality guarantee period is one year from the date of delivery of the product, and paid maintenance for life, calculated from the date when the representatives of both parties sign the acceptance form;
2. Warranty: If the purchased product fails, our company will respond within 8 hours and repair it within 2 working days, except for special circumstances;
3. Ask customers regularly to understand their needs, we will send professional engineers to answer product questions;
4. Provide free product operation and maintenance training services for purchasers.
Thanks again to customers and suppliers for their continued support to our company over the years, and hope that more quality products will be brought to the world in the future!
Contact Information
Jiangyan Economic Development Zone, Taizhou, Jiangsu, China
Phone:13285268026
Email:xdlmarine@163.com
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